FAQs - Frequently Asked Questions

Q: What does special preference for: Active and Retired Military, Veterans,  First Responders and Richfield School Employees mean?
A: At least one person in the household must meet the requirements of a military affiliation from the following:

Q: I'm not in the Military and have not served, however my or mother or father served. Would I qualify?
A: Yes! If you can provide your parents DD-214 form or other active-duty paperwork and show that you are their dependent, you would qualify.

Q: My grandparent or sibling served or is still active, but they would not be moving with me. Would I qualify?
A: No, unfortunately if they are not living with you in the home, only direct dependents of mother/fathers would qualify.

Q: What is a DD-214 Form?
A: The department of defense issues each veteran a DD-214 to show their condition of discharge of service. This form is normally used to verify military service for benefits, retirement and for memberships to veterans organizations.

Q: I served or am active with the National Guard. The National Guard has not issued a DD-214 form. What can I provide to prove my service?
A: You could provide us with your NGB Form 22, discharge paperwork, or Military ID Card.

Q: I'm a veteran and I do not have a DD-214. Where can I find it?
A: Requests are generally free for veterans and next of kin if the date of separation was less than 62 years ago. Some companies advertise DD Form 214 research services and will charge a fee for obtaining copies. This is provided as a free service by the National Archives and Records Administration. Follow this link for more information or to make a request, https://www.archives.gov/veterans/military-service-records. You may be able to submit an emergency request as it pertains to housing.

Q: Are any housing assistance programs accepted?
A: Yes, we will gladly accept your housing voucher if the housing provider approves of our rent amount.

Q: What types of lease terms are available?
A: We offer12 month lease agreements.

Q: Can I tour Upper Post Flats or see a model unit?
A: Yes, tours are available at this time! Call our office to schedule a time to view our model and clubhouse. Or sign up to receive our email updates on when Open Houses will be available. *Please Note - Because our community is still under construction, you might not be able to view the home that you apply to.

Q: What is the pet policy?
A: We gladly welcome cats and dogs with a $150 deposit and $150 non-refundable deposit. (Breed restrictions apply). Limit of two pets per household.

Q: Is there parking available?
A: Yes, we have outdoor surface lot parking available. We also have a limited number of individual garages spaces to rent at $75 on a first come, first serve basis.

Q: Will there be storage options available?
A: Yes, some of our buildings will offer storage lockers for an additional monthly charge of $40 per month.

Q: Is the building smoke free?
A: Yes, smoking of all types (cigarettes, e-cigarettes, cigars, etc.) is not allowed anywhere in the buildings including apartments, patios, and balconies. Smoking is only permitted at least 50 feet away from all buildings and amenity spaces.

Q: Is subletting allowed?
A: No.

Q: What utilities are included in the rent?
A: We pay for trash and hot water. Residents pay for electricity, gas (for heat) and water/sewer.

Q: How do I income qualify?
A: Applicants must meet the following income qualifications:

The household income is based on GROSS annual income (before any deductions) earned from all sources including wages, Service-connected disability benefits, social security payments, public assistance, pensions, annuities, interest income, dividends, stocks, bonds, insurance settlements, recurring gifts from family/friends, sales of artwork, etc. Third-party verification will be required of all income, and copies of tax returns and pay stubs may be required.

Q: My income varies - How do I know how much I make?
A: Look at your last six pay stub's gross earnings. Add all six up. Divide by six to figure out how much you make per pay period. Multiply by the number of pay periods per year.

Weekly = 52
Bi-Weekly = 26
Semi Monthly = 24
Monthly = 12

You can use our personal worksheet to help you determine if you qualify and calculate your income. Click here for a PDF worksheet or here for an Excel document.

Q: I receive VA disability benefits pay and I'm not required to pay taxes on that income. Do I need to include this in my income calculations?
A: Yes. All incomes and assets are considered.

Q: Can students qualify for residency?
A: In general, full-time students are not eligible. Full-time students are permitted if there is at least one part-time student or non-student leaseholder. However, there are some exceptions to this, so please inquire.

Some common exceptions include:
- Single parent with dependent(s)
- Married students
- Recipients of MFIP